Our Story
Transforming Printing with Sustainability and Precision
Matrix Business Systems began with a bold vision: to make office technology more efficient, reliable, and accessible. What started as a small, passionate team has become an industry leader, trusted by businesses across diverse sectors. Our mission has always been clear—to deliver cutting-edge solutions tailored to the evolving demands of the modern workplace.
Innovation is at the heart of our journey. When traditional service models fell short, we reimagined service to focus on what truly matters: seamless, dependable technology. We believe service excellence means your technology works flawlessly and consistently without intervention.
Today, we’re proud to offer revolutionary programs like InPower, designed to give you control. By minimizing unnecessary service calls and enabling self-sufficiency, InPower thrives in secure, highly regulated environments, transforming how businesses manage their print and copy needs.
At Matrix Business Systems, we don’t just adapt to change—we lead it.
Our Values
Innovation
In an industry slow to change, we challenge the status quo. We believe true progress comes from rethinking outdated norms and embracing bold, forward-thinking ideas. By pioneering innovative solutions, we equip our clients to drive extraordinary results and redefine what’s possible in their organizations.
Customer Commitment
We believe in meeting our clients where they are and aligning with their unique goals. Recognizing the shifting landscape of customer engagement, we prioritize understanding our client’s needs and creating tailored solutions that support their success. Our approach is grounded in partnership and a commitment to deliver real value.
Integrity
At Matrix, we operate with transparency, honesty, and respect. Our clients trust us to provide solutions that are reliable, effective, and aligned with their best interests. Integrity is at the core of our business practices and guides our relationships with our clients.
Inspiration and Empowerment
Our mission goes beyond providing technology—it’s about inspiring individuals and organizations to transform the conventional into the extraordinary. We aim to foster a culture of self-sufficiency, empowering our clients to take control of their operations and unlock new potential within their organizations.
Sustainability
We’re dedicated to reducing our environmental impact by promoting energy-efficient technology and sustainable practices, helping our clients do the same.